Back in to account but cannot find Versa

[Mimo_Mimo]

Thought the syncing issues with my versa were an acceleration of the normal sync issues I was having.  So factory reset, deleted and reinstalled app in the middle of this service outage.  Now the app is back up and I'm able to sign in, but the app will not connect to my Versa and also will not find my WiFi.  Help would be appreciated.  I know you're busy, but I have a brick.

[SunsetRunner]

Hi, it seems that you have tried the reinstall your Versa during the "Fitbit Break". This attempt might not have reached fitbit during the break, so the only advice I can give you, is to try setting up your Versa all over again now since the fitbit break is solved. 

[Mimo_Mimo]

Thank you. I will uninstall the app and reinstall again, but all I see on
my versa screen right now is the message to download the app. I am very
concerned.

[Mimo_Mimo]

I have uninstalled and reinstalled the app, restarted my phone after both.  The app still cannot link to my Versa, sync, nor find my WiFi.  My Fitbit is now completely useless.  My Bluetooth shows it as paired.