05-10-2019 20:18 - last edited on 11-30-2021 11:24 by DavideFitbit
05-10-2019 20:18 - last edited on 11-30-2021 11:24 by DavideFitbit
I didn't have my readers on and slipped my other band on and I accidentally put it on the Fitbit backwards. Now I can't reach the pin to remove it.
Moderator edit: subject updated for clarity
05-11-2019 06:13
05-11-2019 06:13
Hmmm. What to do ... This is not an official Fitbit answer but this is what I would do. I’d go to a jewelry store or someplace where they advertise that they replace watch batteries. Ask them to help. They have more delicate tools and should be able to remove the backwards band. Please let us know if you do this and if they were able to resolve the problem.