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Battery Draining - Charging 1-2 Days

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‎05-31-2018 07:57

‎05-31-2018 07:57

I bought my Versa about six weeks ago, but within the last week or two, I've been having to charge it every 1-2 days.

 

I've turned off notifications, the auto-on screen, all-day connect, and always connected.

 

I was really enjoying the product, until this happened. Let me know what we can do to resolve the issue.  Thanks.

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3 REPLIES 3

‎05-31-2018 08:02

‎05-31-2018 08:02

If rebooting does not help it will have to be returned.  Hope you bought locally.

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‎05-31-2018 10:50

In response to GreginJaxFL

‎05-31-2018 10:50

This product is past the 30 day return policy. I already tried rebooting it
and it still drains really fast.
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‎05-31-2018 11:43

‎05-31-2018 11:43

Mine lasts for less than 48 hours. I have done 6 resets in total . I restarted it countless times . I have all syncs and notifications off from the time I first purchased it. I don't use it for music or payments. The backlight is set to dim from the beginning. I have the tips and the screen wake function off from the very beginning. I have done all possible things mentioned on the forum to save battery life from the very first time I started using it . I am on the stock clockface since i started wearing it. It's mostly a faulty batch of versa and if you go through the forum you can see many people facing problems with the battery life. I have contacted support. Since I purchased mine from overseas (singapore airport ) and there is no store here where I can go and get it replaced . So if you have bought it locally I would highly recommend to get it replaced . You can do all the restarts and the resets and eventually you will get frustrated!

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