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Battery died and won't recharge

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‎06-20-2019 21:28

‎06-20-2019 21:28

Today my battery completely died for the first time. I put it on the charger and hours later came back to find it hadn't charged at all. I tired diffferent charging blocks to make sure it isn't the problem. I have zero power to my Fitbit and I don't Know what to do.

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‎06-21-2019 12:51

‎06-21-2019 12:51

Welcome to the Fitbit Community @Sapple2121.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with charging your Fitbit Versa. I appreciate your troubleshooting efforts. A few factors can cause your device to stop charging and I recommend following the steps from this help article to resolve this issue: Why isn't my battery charging on my Fitbit device?

 

Keep me posted on the outcome!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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