11-14-2019 22:30
11-14-2019 22:30
I have a versa since August 2018. All was well until about 15 to 20 days ago. The battery started draining fast. I have charged the battery 100 % and the battery drains to zero and Versa switches off after 8 hours. I have tried multiple times, but in vain. I have tried all suggestions as mentioned in the website for improving battery life, but no use. I contacted the helpline and they informed that my power source is inappropriate and suggested to charge from my computer port. Have done that also but still the battery drains after 7 to 8 hours. I have switched off all notifications and am using it just as a plain simple watch.
Can anyone help me.
Thanks in Advance.
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11-29-2019 21:41
11-29-2019 21:41
I am glad to inform that I got a replacement for my earlier Versa where the battery was draining from 100 % to zero in 8 hours. The replacement Versa has a great battery life of aprox a little more than 4 days and I am very Happy to use the same without having to worry about charging frequently. I thank team FITBIT for the same and appreciate their efforts to keep customers happy or rather delighted.
The firmware in the replacement Versa is 32.32.12.19.
Even though there is a update on firmware to 68.9.15 , I will not update as I fear the battery life may go down again.
Can anyone confirm that the firmware update causes the battery to drain faster , i.e from 100 % to 0% in 8 to 10 hours. Has anybody experienced the same?
11-15-2019 04:32
11-15-2019 04:32
I have same issue....
11-29-2019 21:41
11-29-2019 21:41
I am glad to inform that I got a replacement for my earlier Versa where the battery was draining from 100 % to zero in 8 hours. The replacement Versa has a great battery life of aprox a little more than 4 days and I am very Happy to use the same without having to worry about charging frequently. I thank team FITBIT for the same and appreciate their efforts to keep customers happy or rather delighted.
The firmware in the replacement Versa is 32.32.12.19.
Even though there is a update on firmware to 68.9.15 , I will not update as I fear the battery life may go down again.
Can anyone confirm that the firmware update causes the battery to drain faster , i.e from 100 % to 0% in 8 to 10 hours. Has anybody experienced the same?