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Battery draining and heartrate not recording

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‎02-04-2020 20:21

‎02-04-2020 20:21

Fitbit Versa

This is my second time communicating in this forum. I was contacted by customer support by email stating they would get back with me and its been over a week. I'm in need of assistance with my Versa battery draining quickly and the heart rate isnt tracking. Ive updated the fitbit, I've done a factory reset but still no resolve to the issue. Does anyone have any other ideas other than purchasing a new fitbit???

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‎02-04-2020 20:53

‎02-04-2020 20:53

Hi @Pacina  Id suggest you contact Support again. They are usually very good in my experience.

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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