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Battery draining fast and hot to touch

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‎10-27-2019 19:57 - last edited on ‎10-28-2019 13:33 by

‎10-27-2019 19:57 - last edited on ‎10-28-2019 13:33 by

My Versa Battery is draining very fast. . It's dropped from 77% to 65% in a matter of 5 mins. When I charge it the back gets very hot.  Any ideas? I have restarted it but have not done a reset.

 

 

Moderator edit: subject for clarity

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‎10-28-2019 13:32

‎10-28-2019 13:32

Hi @Nadinedc, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing the details of the battery issue you're experiencing with your Fitbit Versa. Thank you for your efforts to resolve this. I've sent your case to the Support team so they can get in touch with you and provide a solution. You will receive an email from them soon.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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