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Battery draining fast, charging twice a day.

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‎09-26-2019 11:15

‎09-26-2019 11:15

Hiya everyone, 

I was just wondering if anyone has had problems with the battery life in their Versa. I only bought it in May and it dies overnight and once I've recharged it in the morning it only lasts til maybe 4pm. Tried a few things like restarting it etc but nothing has worked. 

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5 REPLIES 5

‎09-26-2019 11:25

‎09-26-2019 11:25

Hi, when restarting does not solve your problem, you can try two other things:

1. Perform a Factory Reset.

2. Contact Customer Support and ask a battery test.

Personally I would choose option 2 cause I think you have a battery problem. Regards kuzibri

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‎09-26-2019 11:31

In response to SunsetRunner

‎09-26-2019 11:31

Thank you, I'll try a factory reset tonight and if it doesn't work I will contact them tomorrow. Donna. 

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‎09-26-2019 11:38

‎09-26-2019 11:38

The same thing is happening to my Versa. 

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‎09-26-2019 11:40

In response to SunsetRunner

‎09-26-2019 11:40

Thanks for sharing. 

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‎09-26-2019 12:12

In response to Dondons0788

‎09-26-2019 12:12

Hi Donna, remmber that your synchronize watch with the Fitbit app before doing a FR, otherwise you will loose valuable data. Regards kuzibri

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