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Battery draining fast on Versa

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Hi,

 

When my Versa charged to 100%, I purposely left it on the stand for 20 mins more. But it shows 99% within one min after I started to wear it. Any ideas? Defective?  

 

Moderator Edit: Clarified Subject.

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438 REPLIES 438

Lol - I like how this problem is "solved"

- solution is to get a better watch. 

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?Yes got a refund. Now deciding on another watch. I will say though Fitbit were very helpful through the whole process. Jen

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Hi

I did a factory reset last night and it's working well. From last night till now at 95% battery life. Will continue to monitor.

I do believe the 3rd party watch interface drain the battery badly.

Suggest fitbit to have more interesting I interface for Versa.

Sent from my Huawei Mobile
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They offerer help via online chat to suggest reset my fitbit versa.

I am still monitoring the battery life after reset. But I do notice the watch surface touchscreen is not that smooth anymore. It will lag.

How did u request for refund?
I heard from friend their FITBIT Blaze don't have such problems.

Sent from my Huawei Mobile
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I agree. Just need to get the battery problem solved.

Sent from my iPhone
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I purchased mine through Fitbit, after trying many different options to help the battery life I gave up and requested a refund. They quickly took care of it.

Sent from my iPhone
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How do you lower the screen brightness?  I can't find that setting anywhere!

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Settings -> Brightness (1st option!) .. u have some options there. auto, dim etc

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i find that i have to charge the battery once a day regardless. i keep blue tooth off now, and as long as i sync through wifi, battery does tend to last a bit longer. left at 730 am with 100 battery, got home 7pm wth 40% battery. (although since i was going to sell it, and then decided not too... i cant get my dang phone and versa to pair anymore, ive restarted, rebooted factory reset...)

j3nnn
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So ultimately I traded in my Versa with the "bad battery" for a new one a few weeks ago.  Since then the battery charges up normally and holds the charge for 4(ish) days.  My suggestion is just to take your Versa back (or send it back) to where you purchased it and let them know its suffering from "the battery defect" and exchange it.

This Fitbit IS great when it works as intended!

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do you have your bluetooth turned on or off for the battery to be working amazing?

Sent from my iPhone
j3nnn
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Bluetooth is on, screen is set to normal, receives text and phone alerts, etc.

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and you charge it how often with bluetooth on all day?

Sent from my iPhone
j3nnn
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I no longer have my Fitbit I had to return it and I went with the Apple Watch and really have been enjoying it. My only problem with my Fitbit was the shot battery life.


Sent from my iPhone
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how is the apple watch battery life in comparison to fitbit?

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j3nnn
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My versa was lasting 4-5 days between charges. Since the last update, the one that was killing my phone, I've had to charge my versa almost daily. I have done everything you have mentioned to no avail. Is this a firmware issue?

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Hi, yes i have the exact same problem too after updating the watch. Not sure what is the exact issue for the battery drain.

 

😞

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My New Versa battery lasts less than 24 hours. I have just about everything turned off ... I do not have an interactive clock face and turn it off at night. Sound defective??

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I finally had it with my Versa, it went back and I’m totally happy with my Apple Watch.

Sent from my iPhone
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S H I TBit.

 

I'm moving to Garmin.

 

 

Blaze, Surge, Ionic and Versa1. I am not a FitBit employee.
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