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Battery drains in less than 24 hours

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‎12-19-2018 12:19 - last edited on ‎12-20-2018 05:55 by Fitbit Moderator

‎12-19-2018 12:19 - last edited on ‎12-20-2018 05:55 by Fitbit Moderator

I have my versa for quite some time now, and all of the sudden the battery dies within a day where I use to get 4/5 days out of it. 

 

I have done factory reset and still drain within a day, I only use fitbit clock faces cause I have seen complaints that using other creators faces may drain the battery quicker so I haven't been using other faces other than the fitbit ones.

 

This is very frustrating!!

 

 

Moderator edit: Clarified subject

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‎12-20-2018 05:59

‎12-20-2018 05:59

Welcome to the Forums @Versafan.

 

Thanks for bringing this up, and trying to change clock faces to get the battery to last longer.  We'll be happy to help you. I have moved your thread to the Versa board as I think it is better suited for it.

 

I have reached out to our support team so that they can help you get this situation resolved. They should be getting in touch with you soon. Be sure to keep an eye on your email's inbox or spam/trash folders in case the mail is filtered there.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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