02-18-2019
07:25
- last edited on
02-27-2019
09:40
by
MarcoGFitbit
02-18-2019
07:25
- last edited on
02-27-2019
09:40
by
MarcoGFitbit
I got my Versa back in December. For the most part I have to charge it every 3 days or so. Jog around 4 times a week. No assisted GPS, only bluetooth headphones. Has been working great, until yesterday. Battery was at about 40% by noon. Between 4 and 6pm I got a notification that the battery was low. I decided to wait so I could charge it overnight. By night time about 8sh pm I noticed that Versa was fully dead. Right after I charged it to 100% and went to sleep wearing it. By 6am the battery was down to 44%! I spent this morning doing a factory reset. By now, it has been less than hour since it finished resetting and the battery is already down to 94%. I did not make any changes to the settings before or after this happened, so I have to assume that this is a matter of faulty hardware or something wrong with the software. Yes I had to go through latest update which took a while to install. The Versa syncs continuously like before and I have notifications on like before. Like I said nothing changed and the battery used to last me about 3 days. Please if I should contact customer service. Regards.
Moderator Edit: Clarified Subject.
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02-28-2019 06:15
02-28-2019 06:15
02-28-2019 06:30
02-28-2019 06:30
I got mine on 2/26. Battery seems to be holding. Did loose a bit as I was uploading music on it and that is understandable. It seems to be consuming about about 1% per hour which is how the previous one behaved until things went sour 2+ months later. I am truly hoping that I will not go through this again.