Battery lasting less than 24 hrs

[BKauffman]

Is there a way to contact support without having to call?  I really need to get something figured out with my versa.  I was always getting about 4 days on a charge until a month ago & then it started lasting less than 24 hours.  I've tried turning almost everything off (even though they were on before) but no luck.  This is really annoying!

Moderator edit: Clarified subject & Labels

[LanuzaFitbit]

Hello @BKauffman.

We're very sorry to read about the situation with your Versa's battery.

I will be moving this thread to the Versa board as I think it is better suited for this thread.

In regards to the battery situation, I could see that you have been in touch with our support team about this situation and that they have been assisting you. Please continue working with them directly.

As for getting in touch with them without having to call, you can do so via chat or email too. Click here to read more about it. 

Please let me know if there are any other questions I can help you with.

[BKauffman]

I was talking with someone but they marked my case resolved without anything being resolved. I'm getting very annoyed with having to charge every night.

Moderator edit: Removed personal info 

[LanuzaFitbit]

Hello @BKauffman.

Thanks for your reply. 

If you want, I can arrange so that they get in touch with you directly via email. If you'd prefer to call them, be sure to follow the link I shared above to get information on how to call our team.

I look forward to your reply.

[BKauffman]

Yes, please have someone email me.

Brittany Kauffman
Independant Color Street Stylist
Mycolorstreet.com/bkauffman
937-475-9359937-475-9359>
Sent from my Verizon LG Smartphone937-475-9359>