02-22-2019 01:00
02-22-2019 01:00
My battery was fully charged and I put it on at 1 am this morning.. I woke up at 8am and the battery is showing as medium already? This can't be right surly?
02-22-2019 01:10
02-22-2019 01:10
Medium can be a broad description. What's the battery percentage on your versa? (swipe up from the main clock screen)
02-23-2019 03:16
02-23-2019 03:16
So I charged it again yesterday JUST before sleeping it was 100%.
I went to sleep at 2.33 and woke up at 10.15. Its now at 34%
02-23-2019 04:45
02-23-2019 04:45
ok, that's definitely not normal.
The versa is rated at 4+ days from a full charge so that means it loses around 1% per hour. Yours should be around 92% after sleeping rather than the 34%.
Some things can extend battery life e.g. turning off all day sync and fitbit offer this advice:
"The Fitbit Versa battery can last up to 4+ days. Because battery life is affected by use and other settings, actual results may vary.
Consider these tips when you want to conserve battery life:
taken from: https://help.fitbit.com/articles/en_US/Help_article/2004/
But, frankly, yours is so off normal that it sounds like you have a defective battery. My suggestion would be to contact customer support. They can check the stats from the server side and, if they can't fix it, then they can help with warranty replacements. You can get them via: contact.fitbit.com