07-08-2019 17:08
07-08-2019 17:08
Good evening, I recently was sent a replacement when my Versa shut down after 11 months of use. The replacement I was sent was set up the same way but is only holding around 6-7 hours a day. I have changed settings and clock faces to be less interactive. I do not play music or anything other that basic features. Has anyone else had this problem?
07-10-2019 15:57
07-10-2019 15:57
Welcome to the Fitbit Community @Hills47. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the difficulty you're experiencing with your replacement Versa's battery draining faster than expected. Thank you for your troubleshooting efforts. I recommend doing the following:
For additional tips to prevent the battery drain, please see this help article: Can I extend my Fitbit device's battery life?
Keep me posted on the outcome!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-10-2019 16:52
07-10-2019 16:52
Yes I'm having the same issue. My batter is barely lasting through my 8 hour work day.
07-11-2019 19:49
07-11-2019 19:49
Welcome to the Fitbit Community @Amelvin89.
I appreciate your participation in the Forums and sharing that you're experiencing the same issue with your Versa's battery. I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue working with them. I know they will be glad to help you out and provide you a solution.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.