help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery life less than 24 hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2020 10:04

‎04-19-2020 10:04

I am sure my versa 2 has a fault, the battery life is no more than 30 hours and  the button only works from time to time. I have only had this smart watch since November - I can’t find the box, it was bought off Amazon and I need it checking?! What can I do? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-19-2020 10:10

‎04-19-2020 10:10

Reach out to customer support. Their phone number is (877)623-4997, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Currently phone support seems to be weekdays only. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

Best Answer