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Battery life less than 24h

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‎06-13-2020 22:56

‎06-13-2020 22:56

I bought 2 years ago the versa 2 watch. Since last week,  the battery life lasts no longer than 24h. I have gone through all support tips and still no progress. I have spent a lot of time trying to find a Fitbit contact email or a phone number outside the US with no success. I now need to charge watch daily and battery dies half way through the night. What can I do?

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‎06-21-2020 15:21

‎06-21-2020 15:21

Welcome to the Fitbit Community, @SunsetRunner.

 

I appreciate your participation in the Forums and sharing that the battery on your watch is draining faster than expected. I am sorry to hear about the difficulty trying to contact our Support team. Thanks for trying to resolve this issue, I appreciate the additional details and I am here to help. 

 

Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide a solution. I recommend to continue working with them since they have already all the details and special tools to continue assisting you.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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