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Battery life not lasting Versa 2

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‎12-26-2019 15:38 - last edited on ‎05-09-2023 04:06 by Moderator Alum

‎12-26-2019 15:38 - last edited on ‎05-09-2023 04:06 by Moderator Alum

My two month old Versa 2’s battery is draining faster and faster.  I can’t make it through a day without an additional charge.

 

Problems with the watch started a couple of weeks ago when the clock face was getting stuck.  That problem Isn’t happening as often, but ever since, the battery’s life has been diminishing.  I have all of the potential battery draining options set to off.  No “always on” and only 10 seconds for the screen timeout.  

Is there something that can be done to fix this?  

 

Moderator edit: subject for clarity

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‎12-27-2019 13:50 - last edited on ‎07-25-2025 16:38 by Fitbit Moderator

‎12-27-2019 13:50 - last edited on ‎07-25-2025 16:38 by Fitbit Moderator

Hi @Notey3, it's nice to see you again participating here in the Community Forums, welcome back!

Thanks for bringing this to my attention and for checking all the potential battery draining options prior to posting too. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye to your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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