Battery needs to be charged every half a day

[Wendyvlierop]

As of a day are 3 my heartrate on my fitbit versa is sky high. The largest problem is that the battery need to be charged every half a day. Today i put it back to factory settings but the problem is still there. 

Can somebody help me?

Greetings

Wendy

Moderator edit: Subject for clarity.

[NellyG]

Hi @Wendyvlierop I have flagged a moderator to come and help you

[Wendyvlierop]

Thanks you

[GraceGFitbit]

Nice to see that you're digging into the Fitbit Forums @Wendyvlierop let me give you a warm Welcome to our Community. Thank you for bringing this to our attention @NellyG.

Thanks for share all those details. I will open a case for you, so our Support Team can evaluate your case. You should soon receive an email from Customer Support at the email you used to register on the Community forums.

I’ll be around the Community if you need anything else. Have a nice weekend ! 

[Cashdog19]

Hi @GraceGFitbit 

Have you opened a case for me as well? I am experiencing the same issues, needed to charge my Versa 2 to 3 times a day, and heart rate up over 150 consistently

Thanks

Cashdog19

@

[Beaudreves]

Same here, @GraceGFitbit