Battery not holding a charge, unexpectedly restarts

[Kmkeene]

Hello All,

first off, I love my Fitbit, it is my second Fitbit, I went from a charge to a versa. I bought my versa October 2018, I have used it for running 1/2 marathons, doing  workouts and also as a timer. I am a veterinary nurse and it is extremely important that my watch is accurate and reliable. In the last week, my Fitbit has been dying daily despite charging to 100% the night before. It is also restarting and losing lots of battery in chunks of percentages. I would love to stay with fit bit but the lack of battery replacement, may force me to switch to an apple or garmin watch. It is only a year and a half old, it shouldn’t be doing this already. A similar situation happened to my best friend and Fitbit told her there was nothing they could do for her, unlike me, she just bought another Versa. Her Fitbit was also 1 1/2 years old. 
Any suggestions? 
thank you

Kate

[LGvig]

My Versa also failed after less than 2 years due to the battery.  I just got a new one and I'm having a couple of issues and working with support.  I love them too so hoping we can get back on track.  

[Kmkeene]

LGvig, unfortunately it’s all too common. Fitbit is going to start losing Loyal customers if they don’t resolve the issues. I just can’t keep buying an unreliable product. 

[LGvig]

Agree.  I looked at the Apple Watch, but I really like the Versa and Fitbit in general so prefer to stay with them -- but buying a new device in less than two years due to the battery won't work.