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Battery on Versa Lite drains very quickly

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‎08-13-2019 04:32 - last edited on ‎08-14-2019 05:38 by Fitbit Moderator

‎08-13-2019 04:32 - last edited on ‎08-14-2019 05:38 by Fitbit Moderator

When I removed my brand new Versa Lite from the charger, it read 100%.  After only a few hours ( 3 - 4) it was down to 24%.   Is there a manufacturing problem with the battery?  I'm seriously thinking about returning it.

 

 

Moderator edit: format

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‎08-14-2019 05:37

‎08-14-2019 05:37

@Elaray it's great to see you in our Fitbit Community! I'm sorry to hear that your Versa's battery is draining fast.

 

I'd like you to try the tips that are listed in this help article. These tips are helpful in order to improve the battery life of your Versa. Once you've tried those tips, monitor the battery's behavior and see if it lasts longer.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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‎08-18-2019 05:33

‎08-18-2019 05:33

I returned the Versa Lite (to HSN) and purchased another one (from Best Buy).  I used the same settings (All Day syncing - off)  The second tracker is functioning as expected so far.  Possibly the first tracker had a defective battery.

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