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Battery's life getting shorter and shorter

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‎04-01-2019 05:59

‎04-01-2019 05:59

When I bought the watch a few weeks ago, it would last 3 days at least, 

I have charged yesterday morning and it is already 24%, I have done not run or specific exercise or use with it but it seems that every time I charge it, it last less and less.

Have you had the problem? what can drain it so fast? do I need to return it ?

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‎04-01-2019 06:48

‎04-01-2019 06:48

Hi, first off all restart your Versa 4-5 times in a row by pressing and holding the left and right lower buttons together intill you see the Fitbit logo and release the buttons. If that does not solve your problem, contact Customer Support and ask for a battery test. 

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‎04-02-2019 07:22

In response to SunsetRunner

‎04-02-2019 07:22

@Valspyro Welcome to our Fitbit Community! I'm sorry to hear that your Versa's battery is not lasting as long as it should.

 

In addition to the restart process that shared @SunsetRunner, I'd like you to visit this help article and follow the tips listed in order to improve the battery life of your tracker.

 

Let @SunsetRunner and me know how it goes! Smiley Happy

JuanJo | Community Moderator

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