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Battery short life

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‎09-04-2019 05:20 - last edited on ‎09-12-2019 18:28 by Fitbit Moderator

‎09-04-2019 05:20 - last edited on ‎09-12-2019 18:28 by Fitbit Moderator

My new versa ionic loses its charge overnight, it charges up ok but won’t stay charged.

Any help available?

?i

 

 

Moderator edit: subject for clarity

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‎09-05-2019 17:49

‎09-05-2019 17:49

Hi @DavidFair, it's nice to see you again in our Community Forums. 

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with your device's battery draining faster than expected. I recommend doing the following:

 

  1. Switch to a Fitbit clock face if you're using a third party clock face: How do I change the clock face on my Fitbit device?
  2. Restart your device by following the steps from this help article: How do I restart my Fitbit device?
  3. Charge the watch to 100% and use it like normal.

For additional tips to prevent the battery drain, please see this help article: Can I extend my Fitbit device's battery life?

 

Let me know how it goes.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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