Battery used to last 3 day and after 6 months 24h?

[JoyceCl]

Hello,

I bought my versa about 6 months ago and the battery used to last at least 3 days wilst using it 24hrs. And now after only 24hrs the battery is completly dead without even using it... Is this normal? I don’t sync the device all the time and i’m not using it in any other way than I did 6 months ago... 

Thanks!

[WendyB]

Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[JoyceCl]

Hello,

Thank you for your reply. I tried it but it still doesn’t seem to help, after charging during the day, the next Morning the battery was at 63% without using at all...

[Giampi71]

Are you using a custom clockface?

[JoyceCl]

A standard one, always had one.