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Bitmoji Watch Face Won't Download Images on Versa 2

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I have a Versa 2 & switch between 3 clock faces. I recently switched back to the Bitmoji clock face & it was working fine until I changed my Bitmoji appearance. I noticed there wasn't a sync button like before. I could change the background color, but that was it. I thought it was because I was on a new phone, so I went back to the original phone I used when I installed the clock face. Still no sync button, but that phone at least said it was teleporting. Unfortunately, it said that for over an hour. I tried uninstalling the app from both phones & even deleting/reinstalling the clock face from my watch. Now neither phone says anything about teleporting & the clock face doesn't work at all! There's nothing but a message on my watch that says I need to check the settings on the phone. Ironically, I can still change the background color. If I look at my Snapchat account, it shows it's linked to Fitbit. Does the Bitmoji clock face still work? If not, it should be removed so it can't be downloaded!

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