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Bitmoji clock face is stuck on preparing to teleport

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‎02-29-2024 14:41

‎02-29-2024 14:41

I've authorised snapchat to connect my bitmoji to the versa 3 clock, and it's stuck on 'Connected, preparing  to teleport' with no change, the longest I've waited keeping the screen active is 40 mins. 

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‎03-06-2024 07:31

‎03-06-2024 07:31

Hi @JodieM82, it is nice to see you around the community. 
 
Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

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