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Bitmoji outfits not updating on clockface

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‎05-06-2019 19:09 - last edited on ‎05-08-2019 04:45 by Fitbit Moderator

‎05-06-2019 19:09 - last edited on ‎05-08-2019 04:45 by Fitbit Moderator

I love the Bitmoji clock face, but I had one problem. I really want to change the outfit, and when I do it on the app, it doesn’t sync through to the Fitbit. I have synced the app, and it won’t let me sign out of snapchat to sign back in. Has anyone else had this problem? Please help!

 

 

Moderator edit: updated subject for clarity

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21 REPLIES 21

‎12-31-2021 17:04

In response to Achaney

‎12-31-2021 17:04

I am stuck in a Halloween costume since October 2021. Disconnected the clock face and now it won’t reconnect 😞

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‎08-17-2022 21:04

‎08-17-2022 21:04

You first need to change your current clock fave to another clock. Then you need to go to your gallery, then to clocks, select the bitmogi clock face, and then choose remove clock face. After removed, you need to browse clock faces to reinstall the bitmogi clock face. It will require you reconnect to your snapchat.

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