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Bitmoji stuck on 99% on my brand new Versa 2

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I just read through an answer and my app is up to date. At first it was stuck on 0% but now it is stuck on 99%. I have turned off my phone and fitbit and reloaded in as well. 

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Hi @T15carmichael , I'm convinced that you have the Snapchat and Bitmoji accounts activated and logged into them, otherwise you would not select it, or am I wrong with my assumption? Futhermore I want to warn you about using this Clock Face as it's known to cause a lot of problems. See all the topics about this Clock Face. Type it in the search bar of the Versa Community Home Pagae and you will see all the topics regarding this Clock Face. Regards kuzibri

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