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Black line down on Versa's screen

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‎07-01-2019 14:41 - last edited on ‎07-02-2019 08:34 by Fitbit Moderator

‎07-01-2019 14:41 - last edited on ‎07-02-2019 08:34 by Fitbit Moderator

My Fitbit versa has a black line down the middle of the display. I didn’t hit it or get water on it but hard restarting it did not work.

 

 

Moderator edit: updated subject for clarity

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‎07-02-2019 08:33

‎07-02-2019 08:33

@kenzie01 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's showing a black line on the display. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please try changing the clock face to one developed by Fitbit, not a third party clock face. After this, check out if the display stops showing the black line.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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