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Black screen on Fitbit Versa

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‎03-09-2020 09:18 - last edited on ‎03-10-2020 09:24 by Fitbit Moderator

‎03-09-2020 09:18 - last edited on ‎03-10-2020 09:24 by Fitbit Moderator

Today my screen went black I did the reset but nothing is working. So frustrated. Second one to do this. I'm Done with Fitbit's! 

 

 

Moderator edit: updated subject for clarity

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‎03-10-2020 09:42 - last edited on ‎11-01-2025 10:24 by Fitbit Moderator

‎03-10-2020 09:42 - last edited on ‎11-01-2025 10:24 by Fitbit Moderator

@Pdawn61 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your unresponsive Versa screen and thank you for troubleshooting this issue. I suggest you try changing the clock face by following these instructions. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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