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Black screen on Versa

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‎08-05-2019 07:42

‎08-05-2019 07:42

Bought my Versa in May and it has worked great until yesterday when I got a black screen and the temperature of the watch got hotter than normal.

 

This seems to be a ongoing issue with this watch from the looks of all the similar posts with this problem. 

 

Is there something I can do to fix my watch?

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‎08-07-2019 09:44

‎08-07-2019 09:44

@eflores7001 it's great to see you in our Fitbit Community! By the way, I'm sorry for the late response. However, since you mentioned that your Versa's temperature got hotter, I'll forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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