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Black screen on the Versa

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‎10-27-2020 18:09 - last edited on ‎10-28-2020 10:35 by Moderator Alum

‎10-27-2020 18:09 - last edited on ‎10-28-2020 10:35 by Moderator Alum

My Versa screen is black and will not sync with my phone. Help

 

 


Moderator edit: subject updated for clarity

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‎10-28-2020 10:34

‎10-28-2020 10:34

Hi, welcome to the Fitbit Community forums @Sillypat, I'll be glad to help you with this.  

 

Thank you for sharing all this information regarding the problem you've been experiencing with the screen of your Versa watch that is not turning on. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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