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Blank screen and its hot to the touch

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‎09-06-2018 22:40 - edited ‎09-07-2018 02:49

‎09-06-2018 22:40 - edited ‎09-07-2018 02:49

My versa fitbit screen is blank and hot to the touch. The green light is working. I tried to restart it however it still blank. I purchased this watch in May of this year. Will the warranty cover it. Please help.

Thanks in advance.

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‎09-06-2018 23:14

‎09-06-2018 23:14

@Elitemlb You will need to contact Support about this (link in my signature)  and it should still be under warantee - they will have the details. It is really not a good idea (for your safety online) to post your email address in an open forum, so Id suggest you edit it out.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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2 REPLIES 2

‎09-06-2018 23:14

‎09-06-2018 23:14

@Elitemlb You will need to contact Support about this (link in my signature)  and it should still be under warantee - they will have the details. It is really not a good idea (for your safety online) to post your email address in an open forum, so Id suggest you edit it out.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎09-07-2018 02:50

In response to NellyG

‎09-07-2018 02:50

Thanks for the information about my email and customer support. I appreciate you.

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