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Blank screen on Versa Lite

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‎01-12-2021 03:16 - last edited on ‎01-12-2021 10:06 by Moderator Alum

‎01-12-2021 03:16 - last edited on ‎01-12-2021 10:06 by Moderator Alum

Morning my Versa Lite is synced to my Samsung galaxy s9 but it's not showing anything on my Fitbit just a blank screen plz help the Fitbit versa isn't even a year old. Thanks

 

 


Moderator edit: format

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‎01-12-2021 05:24 - last edited on ‎09-08-2024 09:27 by Fitbit Moderator

‎01-12-2021 05:24 - last edited on ‎09-08-2024 09:27 by Fitbit Moderator

Hi

Make sure its charged properly then please restart it as described in this help article.

Author | ch, passion for improvement.

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‎01-12-2021 10:03 - last edited on ‎09-08-2024 09:27 by Fitbit Moderator

‎01-12-2021 10:03 - last edited on ‎09-08-2024 09:27 by Fitbit Moderator

Hello @SunsetRunner, welcome to the Fitbit Community forums.  

Thank you for sharing all the information about what you've been experiencing with your Versa watch. 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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