Blank screens / Water issues - twice

[Sanityhunter]

Screen went blank after swimming and water park day. Getting replacement second time. I had the same issue twice. Both the times after I went for swimming / water park. Customer rep told me that Fitibit had discovered previously that a part was not sealed hence issue with water getting into the watch. Now that has been fixed but still watch has an issue with water. This has shaken my faith in the organization. This tells me that the product is not made and tested per high standards. Management is rolling bad products in the marker without testing them. Bad culture. 

[LCA-versa]

I'm experiencing the same thing! How do you go about getting it fixed/replaced? I've had mine less than 6 months but have used it MANY times in the pool, lake, hottub and ocean and never had any issues. It went blank on Saturday while sitting in the hottub. I've had it in a bag of rice ever since but still nothing on the screens. How do you go about getting it fixed/replaced?

[Sanityhunter]

If you are in US then call  1 (877) 623-4997 and explain what happened. They will send you a replacement if you are in warranty. Disappointed to see a watch which is expected to track swim laps having water leak issues. I should have paid more and bought an Apple watch.

[LCA-versa]

Thank you for your post and input. I hope they can remedy my situation. I’ve used it for 5+ months and have been very satisfied with its water performance. Hope you have better luck too. APPLE Products are so pricey$$$$