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Bluetooth connectivity issues with Echo

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‎01-12-2019 10:49 - edited ‎01-12-2019 10:50

‎01-12-2019 10:49 - edited ‎01-12-2019 10:50

Hello,

I am having bluetooth connectivity issues with my Versa and my three Amazon devices (one dot, two echos. Honestly I am about to send the two Versa's I got back and go back to using my Alta HR. The only reason I bought new fitbits was to be able to stream music to my Amazon devices!

 

Issue 1:

- It does not play the songs it is supposed to. I have a playlist with 9 songs. It will play four of them. The other five when I select them, it shows it is playing that song, but it is actually playing one of the other four. So not playing what I selected

 

Issue 2: 

- I connect to a speaker, I start the music, no sound. I have paired and repaired all three speakers multiple times. On two of them (the dot, and one of the Echo's) it will occasionally work after a re-pairing. On the third, it immediately disconnects as soon as I start the music, so has never worked.

 

And these issues are after the multiple issues I had transferring the music to begin with, since I had to re-code half of the mp3s I wanted to transfer so that they would be compatible file types. 

 

Seems like this product was rushed to market and is simply not ready. It has been extremely frustrating getting it to do what it is supposed to be able to do.

 

Any insights would be appreciated. I have reset the bluetooth after getting a bluetooth issue notification, and I have done a hard reset.

 

 

 

Best Answer
4 REPLIES 4

‎01-13-2019 18:59

‎01-13-2019 18:59

@dodgingwrenches My advice would be to check if your Versa works with other BT audio devices, e.g. other BT speakers. If it does, not much can be done I guess. Regarding songs, if you had to do manual conversion on so many files, perhaps there was an error? All files have to be DRM-free as well.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-13-2019 19:20

In response to Marrrmaduke

‎01-13-2019 19:20

I tried pairing it with my car today and it didnt work, saw the car, but couldnt pair. What does DRM free mean?

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‎01-13-2019 19:31 - edited ‎01-13-2019 19:32

In response to dodgingwrenches

‎01-13-2019 19:31 - edited ‎01-13-2019 19:32

@dodgingwrenches It won't pair with the car. You need to use earbuds or a speaker. DRM stands for Digital Rights Management. If you bought digital content online, especially some time ago, there's a good chance it's DRM-protected. DRM content can be played only on authorized devices.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-20-2019 02:02

‎01-20-2019 02:02

Does anybody have any suggestions/experience with Amazon speakers or the wrong song being played? Still hoping for answers or solution to my two outlined oasues. Thanks

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