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Bluetooth headphones 4.2 not connecting

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‎08-16-2018 08:57 - last edited on ‎08-17-2018 08:53 by Moderator Alum

‎08-16-2018 08:57 - last edited on ‎08-17-2018 08:53 by Moderator Alum

 I Have just been talking to help desk as my headphones will not pair to my Versa, i have been informed that the software will on pair with version 4.0 but my headphones are 4.2 can and when this be updated so i haven't wasted money on a new set of headphones.

 

Thanks

 

 

Moderator edit: removed caps

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‎08-17-2018 09:13

‎08-17-2018 09:13

Hey @SunsetRunner, let me give you a warm welcome to the Fitbit forums! I appreciate the time you have taken to get in touch with our Support team for further help. Yes, Bluetooth 4.0 is the recommended. However, we will take your feedback about the Bluetooth update requirements, into consideration. 😉 And please be aware of any updates about this, by constantly checking the Community and our help site. 

 

Let me know if you have further questions or comments! 

Heydy | Community Moderator, Fitbit
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