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Bluetooth won't stay connected long enough to sync-Versa

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‎06-26-2018 17:07 - last edited on ‎10-12-2021 19:31 by Fitbit Moderator

‎06-26-2018 17:07 - last edited on ‎10-12-2021 19:31 by Fitbit Moderator

I am really frustrated with this tracker.  I am on my second Versa, the first one died one week out of the box.  The bluetooth will not stay connected long enough to sync, i have multiple days where the tracker wouldn't sync at all. 

 

I tried to save a little money and not buy the Apple watch, i now see the error of my ways.  If i could return the Versa and get my money back, i would in a heartbeat.  I have head better luck with the Charge and the Charge HR.  Less features is apparently better.

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-26-2018 18:23

‎06-26-2018 18:23

There is no way you can return your Versa? I went through 2 versa and now exchanged it for a Samsung sports gear and I’m very happy with my choice. I hope that you can somehow return yours to get that Apple Watch. 

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