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Bought a new phone, need to sync to need phone

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‎01-23-2019 08:02

‎01-23-2019 08:02

I bought a new iPhone 7 and the versa is not syncing to it. What am I doing wrong? I thought it would just find the phone . What do I need to do?

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‎01-23-2019 08:50

‎01-23-2019 08:50

Hi, since you phone is new, you have to do the setup of the Versa all over again. The new phone does not recognize your Versa as such. Setting up your Versa. After clicking the link, the page will open and press "Trackers and Watches" to expand it. 

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‎01-24-2019 07:17

In response to SunsetRunner

‎01-24-2019 07:17

Got it! and it worked. thanks!
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‎01-24-2019 07:21

In response to Djensen

‎01-24-2019 07:21

You're very welcome, that's why we are around to help users. 

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