Bought my versa today!!

[TanyaBC]

I just got my pink versa today and wondering why are the calories reading inaccurately? I walked 300 steps and said i burned a little over 1,000 calories! Im up to 1200 strps and calorie burned says 1317?? That cant be right? Im also having problems with the touch screen. Half the time i touch it it wont turn on, i even shut it down and turned back on. And where on the watch does it show sleep? Im so confused.

[JohnnyRow]

Calorie burn includes BMR (basal metabolic rate) calories  that you are burning all the time.

See How does Fitbit estimate how many calories I've burned?

For sleep, if you have the latest firmware update, swipe up to get to Today, then swipe up a few more times until see sleep.  If don't see sleep there, swipe down to the bottom of Today to Settings where you can choose which data fields to display on the watch.

You can also see Sleep on the app from the sleep tile.

For turning the screen on, you shouldn't have to touch it, just rotate your wrist up.  If that doesn't work, hold in left button a few seconds. At the top see Screen Wake. You probably want that on Auto,

[Niecy17]

Oh, no. It's too soon to start having problems. I hope it's just a few kinks that get worked out quickly.

[Rich_Laue]

If you do want to turn it on, it is a tap, not a touch..

As @JohnnyRow says the calorie count started at midnight this morning and not when you added the Versa.

Have you set up your stats? Height weight gender etc?

[TanyaBC]

So i think i got the calorie thing figured out and yes i do just "tap" it and sometimes it works, sometimes it doesnt. It will turn on by rotating my wrist sometimes. Im now trying to figure out the sleep...i have it on on the today part of thr watch but this is my first morning so when will it record last nights sleep? It just shows 2 white dashes for hour and 2 white dashes for minute, no reading yet. 

[TanyaBC]

I have it on auto, i now see the sleep tile on the today part bit when will the readings appear? Right now it shows 2 white dashes for hr and 2 white dashes for minute. 

[TanyaBC]

I dont think there is really anything wrong with it except for the person trying to use it...me!! 😊😊 Its a bit overwhelming for me and i just need someone to show me how to work it all. ☺

[Rich_Laue]

Fitbit has an online help guide, linked below with a nice section for your tracker.

In that section is also your user manual.

Normally you will notice a lot of stuff will only show up after a sync, but I'm not sure about the sleep inn the tracker. I'll try and check this tomorrow morning

Did last night's sleep show up on the Fitbit app?