04-22-2018
03:36
- last edited on
04-23-2018
12:21
by
MarcoGFitbit
04-22-2018
03:36
- last edited on
04-23-2018
12:21
by
MarcoGFitbit
Bpm not showing please help also sleep only recording in basic mode after 2 days at full mode
Moderator Edit: Clarified Subject.
04-07-2020 11:36
04-07-2020 11:36
sorry did't work try all
04-07-2020 12:03
04-07-2020 12:03
I am having the same issue and this is a replacement versa lite. The heart rate works fine for a couple of months and then just ceases to work.
no heart rate data renders half of the data provided useless
none of the troubleshooting steps have helped with either my first versa or this one.
please expand on the settings though, maybe a snapshot photo. I can’t find anywhere that gives me an option for on, off or auto in settings for heart rate for my versa lite
04-07-2020 20:52 - last edited on 10-02-2020 20:40 by LiliyaFitbit
04-07-2020 20:52 - last edited on 10-02-2020 20:40 by LiliyaFitbit
Sorry, I can’t help you. My solution was to get a new FitBit Versa Lite. I haven’t had the problem again since doing that.
LH
Moderator edit: personal info removed
04-07-2020 20:58
04-07-2020 20:58
05-01-2020 09:18
05-01-2020 09:18
I bought 2 versa 2s for me and my wife. Both on in the settings I've tried all these step but it doesn't work on both
05-01-2020 11:54
05-01-2020 11:54
05-01-2020 12:21
05-01-2020 12:21
I've just read it doesn't work if you have tattoos. I'm full of tattoos on both arms
07-07-2020 06:59
07-07-2020 06:59
Hello. In your option #4, you wore “if the setting is auto...”. Which setting are you referring to? Whatever it is, I hope it works because none of the other steps have corrected the problem.
08-01-2020 07:34
08-01-2020 07:34
I have the same issue. I have had the versa 2 for 2 weeks and the bpm is not showing. I have made sure the heart rate is “on” as part of the 7 options for display. I have tried it on various positions and tightness in my wrist. None has helped. I don’t understand what buttons you mean - back left and bottom buttons??
08-01-2020 08:10
08-01-2020 08:10
10-02-2020 19:12
10-02-2020 19:12
Resetting solved mine! Thanks!
10-05-2020 06:26
10-05-2020 06:26
02-22-2022 19:57
02-22-2022 19:57
My Versa bpm displays ??? After an hour reading and executing step by step every suggestion I have no positive results, this issue is quite prevalent by what I read, this is BS, to my amazement some people's solution to this problem is to......wait for it....... BUY AN OTHER ONE! Im going with option 2 , that is throw this useless paperweight in the garbage where it belongs and never give this guys an other penny, VOTE WITH YOUR MONEY PEOPLE!