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Brand new Versa 2 battery draining quickly

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‎08-10-2020 02:54 - last edited on ‎08-11-2020 13:43 by Fitbit Moderator

‎08-10-2020 02:54 - last edited on ‎08-11-2020 13:43 by Fitbit Moderator

Battery issue with new Versa 2

 

Hello,

I'm new to Versa 2 from the Charge 2 and 3. Set-up my new Versa 2 around 11.30pm last night (AEST) charging during the set-up process as directed to 100% but only 10% by morning.

 

I fully charged again and unfortunately the battery already down to 60% in  only 7 hours with little use!

 

I have already turned on dimmed display with 10s timeout, turned off GPS and auto display. I've used Alexa once, viewed 2 notifications and had a half hour walk.

 

Moderator Edit: Clarified subject

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‎08-11-2020 13:47 - edited ‎10-03-2023 10:02

‎08-11-2020 13:47 - edited ‎10-03-2023 10:02

Hi there @Renee-Charlize, welcome to the Community Forums. Thanks for the details provided in your post and for taking the time to solve the battery drain issues on your Versa 2.

I've seen that you contacted our Support Team after posting here and they're now helping you to get this issue solved. Please stay tuned to your inbox for updates on your case. 

Maria | Community Moderator, Fitbit


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