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Brand new Versa 2 hasn't updated to latest firmware

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‎06-14-2022 06:32

‎06-14-2022 06:32

I set up my brand new fitbit versa 2 on Saturday morning and I still not received the notification to update to the latest firmware. This means I still can not download the sp02 clock face. I was told it would take between 24- 72 hours to update but still nothing. 

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‎06-14-2022 07:01

‎06-14-2022 07:01

It does usually take 24-72 hours @Sophz1   It’s a shame it hasn’t arrived yet. You can reach out to Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US. They may continue to tell you to wait but it worth a try to reach out to them. 

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