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Brand new Versa 2 watch doesn't register I'm logged in to Spotify

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‎11-29-2019 11:18

‎11-29-2019 11:18

Hi community! I just bought myself a brand new Versa 2 watch earlier this day and I'm now trying to set it up.

I encountered an issue when trying to set up Spotify on the watch. The app was pre-installed, so I just opened it up. Then it told me to: "Log in to Spotify from the Fitbit mobile app". "Right", I thought and went and did exactly that. Now this is where the issue arises. I go ahead and try logging in on Spotify on the Fitbit mobile app. I press "Log in with Facebook", as my Facebook is linked up with my girlfriends Spotify Premium Family membership, meaning I do have Spotify Premium too. Then I get to a screen that says "Logged in as [my name]", and from there on I should be good, right? Well, when I then go back to my watch it literally still displays the excact same message as before: "Log in to Spotify from the Fitbit mobile app".

What am I missing here?

Thanks in advance!

 

Best regards,

Mads

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‎11-29-2019 11:25

‎11-29-2019 11:25

Well, issue solved. I tried actually typing in the email and password for my account instead of just tapping the "Log in with Facebook" option, and it worked. Hopefully this will help other people out who experienced the same issue!

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