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Brand new Versa 3 has a pink tint to anything white on screen.

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‎08-25-2022 07:06 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

‎08-25-2022 07:06 - last edited on ‎12-18-2022 17:20 by Fitbit Moderator

Just switched from the original versa to a versa 3.

 

I'm noticing any white text has a pink tint to it.  It's less noticeable with the screen brightness to max but it still annoying.

 

It appears on all clock faces, notification text, labels under icons, etc.

 

Is this just how the screen is on this device or do I have a problem?

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‎08-26-2022 19:30 - last edited on ‎08-30-2024 08:51 by Fitbit Moderator

‎08-26-2022 19:30 - last edited on ‎08-30-2024 08:51 by Fitbit Moderator

Hi @scoob8000  - it is probably a watch fault and worth getting a refund and buying a new one rather than replacing with a refurbished one.

However try a full Shutdown from the watch Settings menu first. Wait at least 10 seconds before placing on the charger to restart it and charge it.

If you want to, try a factory reset from the watch Settings, About Versa 3 menu, but wait several minutes for it to work and set it up again. You may already be able to if there is a tint to the text which displays asking you to install the app 

Author | ch, passion for improvement.

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‎08-29-2022 06:27

In response to Guy_

‎08-29-2022 06:27

I've tried all that.   I posted a similar thread on another forum.  Other users of the Versa 3 complain about the same thing.

 

We're suspecting it's how the interface is designed to feel warmer with pink/red tones.

 

Sure would be nice if fitbit support could confirm/acknowledge that though.

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