help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Brand new Versa not detectable in Fitbit connect and won’t start

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2020 04:42

‎06-01-2020 04:42

Hi, last 4 days I am trying to get my brand new versa to get connected to the app but I can’t seem to find the versa option in Fitbit connect.  The UX so far has been painful!!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-01-2020 05:33

‎06-01-2020 05:33

Hello @AdilLimbuwalla and welcome to the Help forums.  I'm sorry, but you can't set up a Versa 2 with Fitbit Connect.  You need a compatible compatible Android or iPhone/iPad.  

 

Versa 2 manual  See p 9.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes