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Brand new versa fully charged dies after taking it off of the charger

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I just bought a brand new versa and fully charged it before setting it up.  I went through the full set up and took it off of the charger and there is no display.  I have held the power button and the lower right button to rest it several times.  I also uninstalled and reinstalled my new versa twice already and that did not work.  Very unhappy with the new purchase at this point.

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Hi, contact Customer Support right away, seems to be a faulty device. 

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Thank you for the response.  I am currently on hold, 38 minutes and counting... the customer support link you provided, the live chat does not appear to be working or valid.  Is there another live chat link?

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Hi, AFAIK not. See post no 2 of this topic. If you use Twitter, you send them a direct message.

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