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Broken glass Versa Lite

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‎02-02-2020 08:10 - last edited on ‎08-18-2022 13:12 by Moderator Alum

‎02-02-2020 08:10 - last edited on ‎08-18-2022 13:12 by Moderator Alum

can I replace broken glass and where can you purchase

 

 

 


Moderator edit: subject updated for clarity

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5 REPLIES 5

‎02-02-2020 08:49

‎02-02-2020 08:49

Hi @BeverlyE  Fitbit doesn't repair these and doesn't sell replacement parts. You'd need to look online and even so, it wouldn't be water resistant, as it came from the factory. Maybe a local jewelry repair shop could advise you.

Stepping in the U.S.A. since September 2013. Android 14

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‎02-02-2020 13:57

In response to Odyssey13

‎02-02-2020 13:57

oh wow, I haven't had this very long. maybe a month. I bumped it.

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‎02-02-2020 17:29

In response to BeverlyE

‎02-02-2020 17:29

It will not hurt to contact Fitbit. 

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‎02-02-2020 20:28

In response to Rich_Laue

‎02-02-2020 20:28

how do I contact them. 

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‎02-02-2020 21:11

In response to BeverlyE

‎02-02-2020 21:11

Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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