05-08-2020 13:39
05-08-2020 13:39
Owned device since New Years 2020. Has never worked properly. Between minimal support for mobile / desktop devices and syncing issues, this watch is just a reminder of why apple watches cost so much - they actually work as intended.
Buyer beware! if you are in the market for a smart watch and are turned off by the cost of Apple or Samsung products then just use your smart phone for fitness tracking.
Sorry Fitbit, I will never recommend or try any more of your products. I will only except a full manufacture refund because it is not the fault of the retailer from which I purchased the watch. Fitbit customer support is exempt from this comment, as they are most helpful, but are charged with the impossible task of supporting a worthless product.
05-08-2020 13:35
05-08-2020 13:35
05-08-2020 13:48
05-08-2020 13:48
@Nothing_Works the return policy varies from retailer to retailer. Here is the written policy - click to view. You didn't say what was going on or what you've done to correct it.