Buyer Beware! (reposted for visibility)

[Nothing_Works]

Owned device since New Years 2020. Has never worked properly. Between minimal support for mobile / desktop devices and syncing issues, this watch is just a reminder of why apple watches cost so much - they actually work as intended.

Buyer beware! if you are in the market for a smart watch and are turned off by the cost of Apple or Samsung products then just use your smart phone for fitness tracking.

Sorry Fitbit, I will never recommend or try any more of your products. I will only except a full manufacture refund because it is not the fault of the retailer from which I purchased the watch. Fitbit customer support is exempt from this comment, as they are most helpful, but are charged with the impossible task of supporting a worthless product.

[Nothing_Works]

Spoiler

Owned device since New Years 2020. Has never worked properly. Between minimal support for mobile / desktop devices and syncing issues, this watch is just a reminder of why apple watches cost so much - they actually work as intended.

Buyer beware! if you are in the market for a smart watch and are turned off by the cost of Apple or Samsung products then just use your smart phone for fitness tracking.

Sorry Fitbit, I will never recommend or try any more of your products. I will only except a full manufacture refund because it is not the fault of the retailer from which I purchased the watch. Fitbit customer support is exempt from this comment, as they are most helpful, but are charged with the impossible task of supporting a worthless product.  

[Odyssey13]

@Nothing_Works  the return policy varies from retailer to retailer. Here is the written policy - click to view. You didn't say what was going on or what you've done to correct it.