Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Buyer Beware! (reposted for visibility)

Replies are disabled for this topic. Start a new one or visit our Help Center.

Owned device since New Years 2020. Has never worked properly. Between minimal support for mobile / desktop devices and syncing issues, this watch is just a reminder of why apple watches cost so much - they actually work as intended.

 

Buyer beware! if you are in the market for a smart watch and are turned off by the cost of Apple or Samsung products then just use your smart phone for fitness tracking.

 

Sorry Fitbit, I will never recommend or try any more of your products. I will only except a full manufacture refund because it is not the fault of the retailer from which I purchased the watch. Fitbit customer support is exempt from this comment, as they are most helpful, but are charged with the impossible task of supporting a worthless product.

Best Answer
0 Votes
2 REPLIES 2
Spoiler
Owned device since New Years 2020. Has never worked properly. Between minimal support for mobile / desktop devices and syncing issues, this watch is just a reminder of why apple watches cost so much - they actually work as intended.

Buyer beware! if you are in the market for a smart watch and are turned off by the cost of Apple or Samsung products then just use your smart phone for fitness tracking.

Sorry Fitbit, I will never recommend or try any more of your products. I will only except a full manufacture refund because it is not the fault of the retailer from which I purchased the watch. Fitbit customer support is exempt from this comment, as they are most helpful, but are charged with the impossible task of supporting a worthless product.  
Best Answer
0 Votes

@Nothing_Works  the return policy varies from retailer to retailer. Here is the written policy - click to view. You didn't say what was going on or what you've done to correct it.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes