help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

C25K app on Versa not registering Run exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-06-2020 12:43 - last edited on ‎09-22-2020 15:23 by Fitbit Moderator

‎05-06-2020 12:43 - last edited on ‎09-22-2020 15:23 by Fitbit Moderator

I downloaded the c25k app onto my Versa and started this yesterday. I was disappointed to find this did not register as a run nor my route. Assuming as I was using the app on the actual smart watch it would. 
Instead it suggested this was just a workout but more puzzling it showed I burnt less calories than the one on the screen on my watch from the app. 
Unfortunately you can’t start the app then swipe out and start a exercise as a run. 
please can anyone help, I like to see the correct states on my Fitbit app and assume this would all feed in together. 
thanks 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
0 REPLIES 0