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Calls - only the "Reject" option is available

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‎02-13-2019 06:36

‎02-13-2019 06:36

When I receive a call, my Versa only shows me the "Reject" option.FitBit Versa Call Notification Screen
Why don't I have a Answer/Accept call option?

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Accepted Solutions

‎02-13-2019 10:06

In response to CarolRF

‎02-13-2019 10:06

@CarolRF  If you have an Android phone, you need to be at least Android OS 8.0 to be able to "answer" a call on your Versa.  That said, there isn't a microphone in the Versa so even if you did "answer" a call on your Versa, you would have to talk into your phone.  Touching the green handset image opens the Dialer app on your phone.  If you are Apple, I'm not sure what the problem would be as this feature should work.

Kathy | USA
Versa SE, Charge 2, Samsung Galaxy S10+

View best answer in original post

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2 REPLIES 2

‎02-13-2019 06:39 - edited ‎02-13-2019 06:41

‎02-13-2019 06:39 - edited ‎02-13-2019 06:41

When I receive a call, my Versa only shows me the "Reject" option: https://ibb.co/BTbsMvx
Why don't I have a Answer/Accept call option?

Best Answer
0 Votes

‎02-13-2019 10:06

In response to CarolRF

‎02-13-2019 10:06

@CarolRF  If you have an Android phone, you need to be at least Android OS 8.0 to be able to "answer" a call on your Versa.  That said, there isn't a microphone in the Versa so even if you did "answer" a call on your Versa, you would have to talk into your phone.  Touching the green handset image opens the Dialer app on your phone.  If you are Apple, I'm not sure what the problem would be as this feature should work.

Kathy | USA
Versa SE, Charge 2, Samsung Galaxy S10+
Best Answer